Frequently Asked Questions

Everything You Need to Know

Buying

Yes. Every watch goes through a multi-point authentication process: visual and physical inspection, movement examination, serial number verification against manufacturer databases, Timegraph accuracy testing, and water resistance testing. Each watch is backed by our full authenticity guarantee.

Visit our Bellmore showroom during business hours or schedule an appointment. We also offer video calls where we walk you through every detail of the watch on camera.

Wire transfer, Zelle, credit card, and cash. Wire and Zelle are recommended because they eliminate the credit card processing fee and clear directly between banks.

Every watch ships via FedEx Overnight with full insurance. We also offer FedEx Hold at Location for secure pickup with photo ID at your nearest FedEx facility.

We offer store credit within 5 days of receipt, provided the watch is returned in the exact condition it was received. A 5% restocking fee applies.

We price every watch based on current market data — recent sold listings, dealer comparisons, and the specific condition and completeness of the piece. Compare our prices. We are confident.

Selling

Fill out the form on our Sell Your Watch page with details about your watch. We respond within one business day with a fair market valuation. If you accept, we handle the rest.

Payment via wire or Zelle, typically within 24 hours of receiving your watch and completing our standard inspection.

No. Valuations are free with zero obligation.

Yes, on a per-item basis. Terms provided upon request.

General

2602 Merrick Road, Bellmore, NY 11710 — Long Island's south shore.

Call or text (631) 836-1483. Email Concierge@GoldCoastLuxuryNY.com. WhatsApp at the same number. Or visit us in person.

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